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Ventus Software – Enterprise Software for Contractors & Specialty Service Contractors

Your One Source Enterprise Software Solution

Built to meet the needs of your Service & Construction business.

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Service Management & Facilities Management Solutions

Run your service operations with complete visibility and control. From dispatch to preventive maintenance, Ventus Service & Facilities Management connects every part of your service operations in one powerful platform, giving your team the tools to respond faster, stay organized, and deliver better customer experience.  With integrated service dispatch, contract management, field mobility, and preventive maintenance tools, Ventus keeps your technicians, dispatchers, and office staff in sync so nothing falls through the cracks. By centralizing work orders, contracts, billing, and field communication, Ventus streamlines daily operations and keeps your technicians and dispatchers aligned every step of the way.

Service Dispatch / Work Order Management
  • Comprehensive Work Order Management
    Easily manage all daily, weekly, and monthly service and repair needs with a fully integrated work order system.
  • Customizable Work Order Entry
    Streamline call-taking with flexible, user-defined ticket sequencing designed for speed and efficiency.
  • Advanced Dispatching system
    Coordinate field operations with multiple dispatch boards, smart filtering, and intuitive workload management tools.
  • Mobile Field Solutions Automate and streamline communication and paperwork between the office and technicians with powerful mobile tools for real-time billing & updates.
  • Flexible Dispatcher Layouts
    Tailor dispatch views and layouts so each dispatcher can manage their team’s workload with maximum efficiency.
  • Multi-View Scheduling
    Plan and oversee service work with daily, weekly, and monthly dispatch views for complete scheduling flexibility.
  • Smart Work Order Dispatching
    Automatically or selectively assign work orders to technicians, ensuring the right resource is dispatched every time.
  • Unlimited Customer, Site & Customer Asset Management
    Manage unlimited customers, with unlimited service locations, and unlimited customer asset tracking without restrictions.
  • Unlimited Customizable Service Contracts
    Easily create user-defined service contracts with detailed coverage tailored to your business needs and/or customers.
  • Flexible Contract Structures
    Define contracts by type, site, or specific equipment to ensure accurate coverage, billing, and tracking.
  • Customizable Billing Schedules
    Set flexible billing schedules — weekly, monthly, semi-annual, annual, or fully customized to customer preferences.
  • Preventive Maintenance Agreements
    Establish preventive maintenance agreements by customer, site, or equipment to deliver consistent, proactive service.
  • Equipment-Specific Maintenance Plans
    Create contracts at the equipment level with unique terms, contract types, and renewal dates for greater precision.
  • Auto-Generated Material Pick Lists
    Save time with automatically generated pick lists for commonly used materials during maintenance and service calls.
  • Technician Checklists & Tasking
    Create electronic checklists/task lists for technicians to complete directly in the field, ensuring consistency, accountability, and accurate reporting.
  • Automated Contract Renewals
    Streamline renewals with an automatic contract renewal process that reduces manual effort and ensures continuity.
  • Integrated Payment Automation
    Automate billing and accelerate cash flow with integrated credit card processing powered by Fortis Payments.
  • Electronic Work Ticket Completion & Invoicing
    Boost transparency and efficiency by allowing technicians to complete work tickets and generate invoices directly in the field, with all site data delivered instantly to their device.
  • Web-Based Mobile Application
    Access your service management system from any device with internet connectivity — laptops, tablets, iOS, or Android.
  • Smart Work Dispatching
    Automatically dispatch work orders to technicians or selectively send tickets as prior jobs are completed.
  • Real-Time Transparency
    Enhance visibility with mobile access to ticket comments, site history, published documents & photos, and job details through VMS Mobile.
  • Geo-Location Tracking
    Utilize GPS-based time stamping for accurate technician location tracking and accountability.
  • Integrated Payment Automation
     For COD work, credit card processing available via Fortis payments.
  • Customer Asset Management
    View & add customer assets/equipment directly in the field for accurate, real-time asset tracking with photos or videos.
  • Automate Payroll with Electronic Timecards & Time Approval
    Capture technician time electronically via work ticket time stamping for GEO Location validation & time approval.
  • Preventive Maintenance Tasking
    Create and manage electronic preventative maintenance tasks and subtasks for consistent service delivery.
  • Flat Rate Billing Support
    Enable flat rate pricing for your technicians for simplified billing, customer clarity, and invoice approval.
  • Refrigerant Tracking
    Track and record refrigerant usage directly in the field for compliance and reporting.
  • Electronic Signature Approval
    Capture signatures for work tickets, invoices, and credit card payment.

Our partnerships with industry-leading associations are a reflection of our commitment to serve our designated markets, to stay up to date with current business challenges, and to develop innovative solutions that allow industry members to meet their goals.

ACCA, PHCC, & PEI

ACCA

Air Conditioning Contractors of America

PHCC

Plumbing-Heating-Cooling Contractors

PEI

Petroleum Equipment Institute